At MediQuick, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Last Updated: May 15, 2023
We may collect personal information that you provide directly to us when you:
As a healthcare application, we may collect health-related information including:
This health information is collected with your consent and is subject to additional protections as described in this policy.
When you use our app or website, we automatically collect certain information, including:
We use the information we collect for various purposes, including to:
We will never use your health information for advertising or marketing purposes without your explicit consent.
We may share your information in the following circumstances:
We share your information with healthcare providers you choose to consult with through our platform to facilitate your medical care. This includes appointment details, medical history, and other information necessary for your treatment.
We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service).
We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to comply with healthcare regulations.
If MediQuick is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
We may share your information with third parties when you explicitly consent to such sharing.
We implement appropriate technical and organizational measures to protect the security of your personal information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You have several rights regarding your personal information:
You can update, correct, or delete your account information at any time by logging into your account settings. If you cannot access certain information, please contact us for assistance.
You have the right to access, correct, and receive a copy of your health information. You can view your health records in the app and request corrections if you find any inaccuracies.
You can opt out of receiving promotional communications from us by following the instructions in those messages or by adjusting your notification settings in the app. Note that you will still receive transactional messages related to your appointments and account.
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
You can request deletion of your account and personal information. However, some information may be retained as required by law or for legitimate business purposes, such as medical records that must be kept for regulatory compliance.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us.
MediQuick is based in India, and the information we collect is governed by Indian law. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located. By using our services, you consent to the transfer of your information to India and understand that your information may be subject to Indian law, which may provide different data protection rules than your country.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For significant changes, we will provide a more prominent notice or obtain your consent as required by law.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@mediquick.com
Phone: +91 (991)-698-3334
Address:Bangalore, Karnataka 560100, India
Our Data Protection Officer can be reached at shharmavipin.me@gmail.com.
We're here to help you understand how we protect your information